Payment Methods

Last updated: December 20, 2024

Traffic4SEO currently supports payment via Bank Transfer for buying tokens and subscribing to plans.

1. Payment Methods

🏦 Bank Transfer (Exclusive)

Currently, Traffic4SEO only supports payment via bank transfer using two methods:

  1. Scan QR Code (Recommended)
  2. Manual Transfer (Enter account number)

Supported Banks:

  • All Vietnamese banks that support QR Code transfers
  • Examples: Vietcombank, Techcombank, VPBank, MBBank, BIDV, VietinBank, ACB, Agribank, Sacombank, etc.

Advantages:

  • ✅ Zero transaction fees
  • ✅ Automatic confirmation (1-2 minutes)
  • ✅ Safe and secure
  • ✅ Familiar to Vietnamese users
  • ✅ Supports Internet Banking and Mobile Banking

Processing Time: 1-2 minutes (automatically detected)

Fee: Free

{success} Automatic Confirmation: The system automatically detects your payment within 1-2 minutes and credits tokens immediately.

2. Payment Process

Step 1: Create an Order

  1. Go to Dashboard → Pricing
  2. Choose:
    • Buy Tokens: To purchase tokens
    • Upgrade Plan: To upgrade your plan
  3. Select your desired package
  4. Click Proceed to Payment

Step 2: Receive Payment Information

The system will display:

Transfer Information:

  • Account number
  • Recipient name
  • Bank
  • Amount to transfer
  • Transfer Content (TRANSACTION CODE - e.g., TFS123456)

QR Code:

  • QR Code integrated with all necessary information
  • Just scan and transfer, no further input required

{danger} EXTREMELY IMPORTANT: The transfer content must be 100% accurate. If incorrect, the system cannot automatically confirm, and you must contact support.

Step 3: Perform the Transfer

Method 1: Scan QR Code (Recommended ⭐)

  1. Open your bank app
  2. Choose Scan QR Code (or QR Transfer)
  3. Scan the QR code on the screen
  4. Verify the information:
    • Account number
    • Amount
    • Transfer Content (already auto-filled)
  5. Confirm and complete

{success} Benefit of QR Code: All information is pre-filled correctly, leaving no room for error.

Method 2: Manual Transfer

  1. Open your bank app
  2. Choose Transfer → Domestic
  3. Enter:
    • Recipient account number
    • Choose the bank
    • Amount (exact to the last digit)
  4. IMPORTANT: Enter the correct transfer content (e.g., TFS123456)
  5. Confirm and complete

{warning} Note: If transferring manually, please double-check the transfer content. A single wrong character can prevent the system from identifying your payment!

Step 4: Wait for Automatic Confirmation

After a successful transfer:

  1. The system automatically detects the transaction (1-2 minutes)
  2. Tokens are added to your account
  3. You receive a confirmation email
  4. Order status changes to "Completed"

On the payment page:

  • Notification: "Waiting for payment..."
  • Automatically refreshes every 10 seconds
  • When payment is detected → Displays "Payment Successful!"

{info} Processing Time: 1-2 minutes during business hours. Outside of business hours, it may take 5-10 minutes.

3. Validity Period

⏰ Payment Deadline: 30 Minutes

Each order has a payment deadline of 30 minutes from the time of creation.

If the deadline passes:

  • The order is automatically cancelled
  • You need to create a new order
  • If you transferred after the deadline → Contact support for assistance

{danger} Note: Please make the payment immediately after creating the order. Do not wait too long as the transaction code will expire.

4. Currency

💵 Primary Currency: VND (Vietnamese Dong)

All transactions are calculated in VND.

Exchange Rate:

  • If the original package is in USD, the system converts it automatically
  • Exchange rates are updated daily (based on Vietcombank)

Example:

  • Token package: $10 USD
  • Rate: 24,500 VND/USD
  • Amount to transfer: 245,000 VND

{info} Exact Amount: You must transfer the exact amount down to the last digit. If it is short or over, the system may not recognize it.

5. Payment Security

🔒 Absolute Safety

Traffic4SEO DOES NOT STORE any of your bank account information:

  • No account numbers stored
  • No banking passwords stored
  • No OTPs stored

We only:

  • Provide the receiving account information
  • Create a unique transaction code
  • Verify transactions through an automated system

🛡️ Fraud Protection

The system has anti-fraud measures in place:

  • ✅ Unique transaction code for each order
  • ✅ 30-minute deadline (cannot be reused)
  • ✅ Exact amount verification
  • ✅ Source verification of the transaction
  • ✅ IP and device fingerprinting

{success} Bank transfer is the safest method: Because only you and your bank are involved. We only confirm the transaction; we don't touch your money.

6. Refunds

6.1 Refund Policy

Tokens are NON-refundable once they have been credited to your account, except in the following cases:

✅ Refundable:

  • Technical errors from the system
  • Duplicate charges (charged twice)
  • Tokens not received after 24 hours (due to system error)
  • Accidental transfer of a larger amount

❌ NON-refundable:

  • You change your mind after purchase
  • Tokens have already been used
  • Violation of the terms of service
  • Account banned due to fraud

Paid Plans:

  • Cancel anytime
  • No refunds for unused time
  • Can request a refund within 7 days if no premium features have been used

6.2 Refund Requests

How to request:

  1. Contact: [email protected]
  2. Provide:
    • Order ID
    • Screenshot of the transfer
    • Reason for refund
  3. Review period: 3-5 business days

Refund processing:

  • Refunded back to the bank account you used
  • Time: 7-14 business days
  • You need to provide the recipient account info (if different from the original account)

7. Troubleshooting

❓ Transferred but tokens not received?

Check:

  1. Is the transfer content correct?

    • Review your transaction history in the bank app
    • Compare it with the transaction code on the payment page
    • If incorrect → Contact support with a screenshot

  2. Has 1-2 minutes passed?

    • During business hours: 1-2 minutes
    • Outside of hours/weekends: 5-10 minutes
    • If more than 30 minutes → Contact support

  3. Is the amount exact?

    • The amount must match 100% of the request
    • If short/over → Contact support

  4. Has the order expired?

    • Check the order creation time
    • If more than 30 minutes → Order cancelled
    • Contact support to process a refund

❓ Incorrect transfer content?

Solution:

  1. Take a screenshot of the transaction in the bank app
  2. Contact [email protected]
  3. Provide:
    • Order ID
    • Screenshot of the transfer
    • Correct transaction code
  4. Support will process it manually (1-3 business hours)

❓ Transferred the wrong amount?

If short:

  • Tokens will not be credited
  • Contact support for a refund or to transfer the remaining balance

If over:

  • Tokens credited according to the selected package
  • The excess amount will be refunded to your account (3-5 days)

❓ Deadline passed, order cancelled?

Solution:

  1. If not yet transferred → Create a new order
  2. If already transferred → Contact support with a screenshot for processing

❓ Did not receive confirmation email?

Check:

  1. Spam/Junk folder
  2. Is the registered email correct?
  3. Go to Dashboard → Billing History to see your history

8. Transaction History

📊 Monitor Payments

Go to Dashboard → Billing History to:

  • View all orders
  • Check status:
    • Pending: Waiting for payment
    • Processing: Being processed
    • Completed: Success
    • Failed: Failed
    • Expired: Expired
  • Download invoices (PDF)
  • View transaction details

9. Upcoming Payment Methods

{info} In development: We are working on integrating the following payment methods:

🔜 Coming Soon

Credit/Debit Cards:

  • Visa, Mastercard, JCB
  • Instant payment
  • Expected: Q2 2025

PayPal:

  • International payments
  • Buyer protection
  • Expected: Q2 2025

Cryptocurrency:

  • Bitcoin, USDT, Ethereum
  • Anonymous, global
  • Expected: Q3 2025

E-wallets:

  • Momo, ZaloPay, ViettelPay
  • Fast payment via app
  • Expected: Q2 2025

10. Support

💬 Need Help?

Payment issues?

💬 Facebook: https://www.facebook.com/traffic4seo 📱 Zalo: 0348256171

Information to provide:

  • Order ID
  • Account email
  • Screenshot of the transfer
  • Problem description

Response time:

  • Business hours (9 AM - 6 PM): < 1 hour
  • Outside of hours: < 3 hours
  • Weekends: < 6 hours

11. FAQs

❓ Can I pay with cash?

❌ No. We only accept bank transfers to ensure transparency and security.

❓ I am abroad, can I make a payment?

⚠️ Currently, we only support transfers from Vietnamese banks. If you are abroad, please wait for the international methods (PayPal, Cards) coming soon.

❓ How long until I receive tokens?

⏱️ 1-2 minutes during business hours. Outside of hours, it may take 5-10 minutes.

❓ Are there payment limits?

Min: 50,000 VND (~$2) Max: 50,000,000 VND (~$2,000) per transaction

If you need a larger purchase, contact support for assistance.

❓ Can I cancel an order after creating it?

✅ Yes, if not yet paid. Click Cancel Order on the payment page.

❌ No, if already transferred. You must contact support for a refund.

❓ Is the transfer content case-sensitive?

⚠️ Yes. The system matches each character exactly. Please copy/paste or use the QR code to avoid errors.

❓ Can I make a transfer on the weekend?

✅ Yes. You can still transfer as usual. However, confirmation time may be longer (5-10 minutes instead of 1-2 minutes).

{success} Tip: Always use QR Code for the fastest and most accurate payment!