Privacy Policy

Last updated: December 20, 2024

Traffic4SEO is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

1.1 Information You Provide

When registering an account:

  • Name
  • Email address
  • Password (encrypted)
  • Payment information (if purchasing tokens)

When using the service:

  • Workflows you create
  • Executions you run
  • Token transactions
  • Support tickets and communications

1.2 Automatically Collected Information

From the Web Platform:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time spent on pages
  • Referral sources

From the Desktop App:

  • Device specifications
  • OS version
  • App version
  • Instance configurations
  • Execution logs
  • Screenshots (within workflows)

1.3 Cookies

We use cookies to:

  • Maintain login sessions
  • Save preferences
  • Analytics and performance tracking
  • Security and fraud prevention

{info} You can disable cookies in your browser, but some features may not function correctly.

2. How We Use Information

2.1 To Provide the Service

  • Create and manage accounts
  • Process workflows and executions
  • Process payments and tokens
  • Customer support
  • Send important notifications

2.2 To Improve the Service

  • Analyze usage patterns
  • Detect and fix bugs
  • Optimize performance
  • Develop new features

2.3 For Security

  • Detect fraud
  • Prevent abuse
  • Verify identity
  • Protect against spam and attacks

2.4 For Marketing (With Consent)

  • Send newsletters
  • Product updates
  • Promotional offers
  • Surveys and feedback requests

{success} You can opt-out of receiving marketing emails at any time by clicking "Unsubscribe" in the email.

3. Information Sharing

3.1 We DO NOT Sell Data

We never sell your personal information to third parties.

3.2 Sharing With Third Parties

We may share data with:

Service Providers:

  • Payment processors (Stripe, PayPal)
  • Cloud hosting (AWS, Google Cloud)
  • Email services (SendGrid, Mailgun)
  • Analytics (Google Analytics)
  • Customer support (Intercom, Zendesk)

Legal Requirements:

  • Compliance with laws
  • Court orders
  • Protecting our rights
  • Investigating fraud

Business Transfers:

  • Mergers or acquisitions
  • Bankruptcy

3.3 Within the Platform

Workflow Owners see:

  • Executor IPs (to verify location)
  • Device types
  • Execution results

Executors see:

  • Workflow schemas (to run)
  • Owner's public profile (not email)

{warning} Note: Workflow logs and screenshots may contain sensitive information. Please be careful when creating workflows.

4. Data Security

4.1 Security Measures

Encryption:

  • HTTPS/TLS for all connections
  • Password hashing (bcrypt)
  • Database encryption at rest
  • End-to-end encryption for sensitive data

Access Control:

  • Role-based permissions
  • Two-factor authentication
  • IP whitelisting for admins
  • Regular security audits

Infrastructure:

  • Firewall protection
  • DDoS mitigation
  • Regular backups
  • Disaster recovery plans

4.2 Third-Party Security

All service providers must:

  • Comply with GDPR (where applicable)
  • Have clear privacy policies
  • Use encryption
  • Undergo regular security audits

5. Data Retention

5.1 Retention Period

Active Accounts:

  • Data is stored indefinitely

Deleted Accounts:

  • Personal data is deleted within 30 days
  • Workflow data is retained (anonymized) for analytics
  • Transaction records are kept for 7 years (legal requirement)

5.2 Storage Location

  • Primary servers: Singapore
  • Backup servers: US, EU
  • CDN: Global (Cloudflare)

6. Your Rights

6.1 GDPR Rights (EU Users)

If you are in the EU, you have the right to:

Right to Access: Request a copy of your data Right to Rectification: Correct inaccurate data Right to Erasure: Delete data ("right to be forgotten") Right to Restrict Processing: Limit how data is processed Right to Data Portability: Move data to another platform Right to Object: Object to data processing for marketing

6.2 CCPA Rights (California Users)

Right to Know: Know what data is collected Right to Delete: Request deletion of data Right to Opt-Out: Object to the sale of data (we do not sell) Right to Non-Discrimination: Not be discriminated against

6.3 How to Exercise Your Rights

Contact: [email protected]

We will respond within:

  • 30 days (GDPR)
  • 45 days (CCPA)

7. Children's Privacy

Traffic4SEO is NOT intended for children under 18.

If we discover data from children, we will delete it immediately.

If you are a parent and discover your child is using the service, please contact: [email protected]

8. International Data Transfers

Your data may be processed in:

  • Singapore (primary)
  • US
  • EU

We ensure:

  • Compliance with Privacy Shield (US-EU)
  • Standard Contractual Clauses (EU)
  • Adequate protection according to GDPR

9. Do Not Track

Currently, we do not respond to Do Not Track signals.

However, you can:

  • Disable cookies
  • Use ad blockers
  • Opt-out of Google Analytics

10. Changes to the Policy

We may update this policy:

  • 30 days notice before changes
  • Send an email to all users
  • Post a notice in the dashboard

Continued use after changes = you accept the new policy.

11. Contact Us

Data Protection Officer

📧 Email: [email protected] 📮 Address: [Company Address]

General Support

📧 Email: [email protected] 💬 Live Chat: Available in dashboard 🌐 Website: https://traffic4seo.com/privacy

12. Compliance

Traffic4SEO complies with:

✅ GDPR (General Data Protection Regulation - EU) ✅ CCPA (California Consumer Privacy Act - US) ✅ PDPA (Personal Data Protection Act - Singapore) ✅ Cybersecurity Law (Vietnam)

{success} Our Commitment: We value your privacy and are committed to protecting your data to the best of our ability.

{info} If you have questions about this policy or wish to exercise your rights, please contact: [email protected]